Shipping (Singapore & International)

SINGAPORE ORDERS

We deliver throughout Singapore except for restricted areas via a third-party company. 

♦ Shipping fee will apply if your minimum purchase amount falls below the minimum spent amount after discounts.
♦ Orders received will be sent out within 1 to 5 working days.  
We are closed for delivery on Saturdays, Sundays and on Singapore Public Holidays
♦ Shipping may take longer during sale periods and holidays. 
♦ You may also opt for self collection if you reside in Singapore. 

 

Self Collection

If you prefer to self-collect your merchandises instead of having them mailed out, please select the “Self Collection” option during checkout. You can pick up your order at 435 Orchard Road, Isetan Wisma Atria, #02-01D Singapore 238877 between Monday to Sunday, 12pm - 8pm.  

** Please note that you will only be able to pick up your merchandise after we send you a confirmation email to confirm that your parcel is ready for collection. All orders has to be collected within two weeks from the date the confirmation email was sent. 

 

INTERNATIONAL ORDERS

Currently, we can only ship to the following countries: 
Malaysia, Australia, United States of America, India, United Kingdom & European Union. 

International orders will be sent via Air Parcel through Singapore Post, Singapore's largest postal service provider and leading regional logistics company. The package takes 5-17 working days to reach you upon dispatch at the post office, depending on your destination country.

For overseas packages, it will be registered with Singapore Post for added security and accountability. A Registered Article (RA) Number will be allocated to you via email after the package is sent out. You can then track your package with the RA number at: 
http://www.singpost.com/personal-needs.html

 

Any custom taxes or import duties imposed by the destination country must be incurred by the recipient as we have no control over these charges.

In cases where you are unable to select a shipping method when carting out your purchase, this may mean that your package is too heavy to be sent in a single parcel and/or your country requires a different shipping method. In such cases, do email us at enquiry@uchino.com.sg so we can better assist you.

 

COMPLIMENTARY SHIPPING

Shop and save on your orders!
Check our our complimentary shipping criteria below! 

a) FREE local registered postage shipping with minimum $30 nett spent. 
b) FREE local courier service with minimum $60 nett spent. 
c) FREE international delivery via air parcel with minimum $250 nett spent. 

Terms & Conditions

a. Complimentary shipping service is valid for all products, except for gift sets items